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Looking for BDE-Madurai

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Full Time

Job Description

Hi All,
we are looking for Business development executive.
Experience: 1-3 years

Roles & Responsibilities:

1. Lead generation and qualification
2. Value Articulation
3. Upsell/Cross-sell ratio
4. Customer retention rate
5. Product adoption
6. Daily five BOs meeting
7. First contact resolution (FCR) rate
8. Escalation rate
9. Support ticket closure rate
10. Average time to resolve (ATR)
11. Customer retention rate

Skills & Ability

1. Time to respond to customer inquiries
2. Resolution time for complex issues
3. Number of customer interactions handled
4. Support ticket volume reduction
5. Knowledge base utilization

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

Skills Required

  • Time to respond to customer inquiries
  • Resolution time for complex issues
  • Number of customer interactions handled
  • Support ticket volume reduction
  • Knowledge base utilization

About Company

Bitla Software Pvt Ltd
IT & Software

Bitla Software Private Limited is India's market-leading SaaS, cloud, and mobile technology solutions provider tailored for the global travel, intercity bus transportation, hospitality, and logistics sectors. Founded in 2007 and operating as an independent subsidiary of India's top online travel giant, MakeMyTrip Limited, the company delivers comprehensive enterprise-grade global distribution systems (GDS). Its signature software products, including TicketSimply and CargoSimply, empower over 2,500 bus operators across more than 5 countries to digitize seat inventories, implement real-time fleet tracking, and optimize multi-channel B2B and B2C sales

Website
https://www.bitlasoft.com/contact
Job Overview
Date Posted
06 Jun, 2026
Application Deadline
15 Jul, 2026
No. of Openings
1
Salary
₹25,000 – ₹30,000
Experience Required
Experienced
Qualification
UG – Graduate in any discipline
Job Role
Business Development Executive
Requirement Timeline
-
Shift
Day
Job Location
Job Mode
WFO
Address
Bitla Software Head Office, Enzyme Tech Park, 2nd Floor, #18, Guava Garden Industrial Area, 5th Block, Koramangala, Bengaluru, Karnataka – 560095
City
Madurai
State
Tamil Nadu
Country
India
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