Telecaller

Make outbound calls to prospectve and existng customers.
Handle incoming customer enquiries professionally.
Explain company products, services, ofers, and processes clearly.
Generate and follow up on leads through telephone calls.
Understand customer requirements and provide appropriate informaton.
Maintain regular follow-up with prospectve customers.
Record call details, customer responses, and follow-up status accurately.
Achieve daily, weekly, and monthly calling targets.
Convert qualifed leads into appointments, enquiries, or sales as applicable. Coordinate with the sales and marketng team regarding leads and customer requirements.
Maintain a database of customers and prospects.
Handle customer objectons and provide suitable responses.
Escalate complex customer issues to the appropriate department.
Maintain professional communicaton and customer relatonships.