Job Description
professional in the healthcare industry responsible for managing unpaid medical claims and ensuring timely reimbursement for healthcare providers. They act as a liaison between the doctor's office, the patient, and the insurance company. Core Responsibilities Claim Follow-up: Regularly contact insurance companies via phone, IVR, or web portals to check the status of outstanding claims. Denial Management: Identify why claims were denied (e.g., coding errors, lack of authorization), resolve the issues, and file appeals when necessary.