industrial

Customer Success Associate

Full Time

Job Description

 build strong client relationships, ensuring customers achieve their goals with a product/service by managing onboarding, providing support, driving adoption, and identifying growth opportunities, ultimately boosting retention and satisfaction through proactive engagement, problem-solving, and internal team collaboration, focusing on long-term value over just transactions

Skills Required

  • Identify upsell/cross-sell potential and contribute to retention

About Company

Eriez Magnetics India Pvt Ltd
Manufacturing

advanced technology for magnetic, vibratory and inspection system applications. Eriez designs, develops, manufactures and markets magnetic separation, flotation, metal detection and materials feeding, screening, conveying and controlling equipment for process and metalworking industries