H
Customer Care Executive
2 weeks ago
Homeocare International
Chennai, Tamil Nadu
Full Time
0 Applicants
Job Key Highlights
Salary
₹12,000 - ₹16,000
Experience
Freshers / Any
Work Mode
WFO
Openings
5 Vacancy
Qualification
Diploma (12th)
Shift
Day
Job Description
Roles and Responsibilities:
· Greeting to the Patients before and After the calls
· Handling customer queries, provide information about services
· Should support daily operations of the clinic
· Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)
· Schedule Appointments and coordinate with patients in polite way and should not harsh on calls
· Should provide vital information requested by patients from time to time
· Reference Collections from Existing Patients
· Responsibilities for maintenance of Patients Appointments/Data
· Follow up with Missed Appointments
· Cold Calling the Database to maximize capacity utilization
· Should Coordinate with Doctors / CROs regarding POT
· Should work individually; prioritize the urgency of multiple of requests.
· Greeting to the Patients before and After the calls
· Handling customer queries, provide information about services
· Should support daily operations of the clinic
· Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)
· Schedule Appointments and coordinate with patients in polite way and should not harsh on calls
· Should provide vital information requested by patients from time to time
· Reference Collections from Existing Patients
· Responsibilities for maintenance of Patients Appointments/Data
· Follow up with Missed Appointments
· Cold Calling the Database to maximize capacity utilization
· Should Coordinate with Doctors / CROs regarding POT
· Should work individually; prioritize the urgency of multiple of requests.
Key Skills Required
Customer complaints
Detail-orientation
Customer orientation
Service orientation
Customer onboarding
Customer feedback
Customer complaints handling
Overview & Timeline
Posted Date
02 Sep, 2026
Apply Deadline
05 Oct, 2026
Role Category
Customer Support
Joining Time
Within 10 DAYS Days
Work Location Address
Homeocare International CIT Nagar| Best Homeopathy Clinic In CIT Nagar, Chennai, 3rd Main Road, opposite to Buhari Hotel, Nandanam East, CIT Nagar West, CIT Nagar, Chennai, Tamil Nadu, India, 600035
About Homeocare International
Homeocare International is a South India-based healthcare organization providing personalized homeopathy treatments through a network of clinics, supported by experienced homeopathic doctors and healthcare staff.
Website:
https://www.homeocare.in/