Marketing

Customer Relationship Manager (CRM)

Full Time

Job Description

Responsibilities:

Manage and update product listings on the website and online marketplaces.
Execute and optimize Google Ads and Meta Ads campaigns.
Perform SEO activities including keyword research, on-page SEO, and content optimization.
Monitor website traffic, campaign performance, and sales analytics.
Create and manage promotional campaigns to increase online sales.
Coordinate with design, content, and inventory teams for product launches and updates.
Generate reports on marketing performance and eCommerce sales.
Identify opportunities to improve website conversion rates and online visibility.
Requirements:

Any Bachelor's Degree.
Knowledge of Google Ads, SEO, Meta Ads, Google Analytics, and Search Console.
Experience with eCommerce platforms such as Shopify, WooCommerce, or similar.
Good analytical and reporting skills.
Proficiency in MS Excel and Google Sheets.
Basic knowledge of AI tools and prompt writing.
Added Advantage:

Experience using ChatGPT, Claude AI, Gemini, or similar AI tools for content creation, marketing, research, and productivity.
Knowledge of Canva, image editing, and social media content creation.
Understanding of automation tools and AI-assisted workflows.
Pay: From ₹20,000.00 per month

Work Location: In person

Skills Required

  • CRM tools
  • WhatsApp / SMS marketing
  • Good communication skills
  • Excel
  • Google Sheets
  • tele-calling
  • customer support

About Company

Kidss Talk Private Limited

Our founders started this journey in 2002, in a tiny two member store, but with a passion to create a unique, all-in-one space for mothers in Madurai. Today, we have a team of 100+ members and have built relationships with over 1 lakh loyal customers. From parents bringing cakes to celebrate their kid’s birthday with our team to receiving the most heartwarming messages during peak of the pandemic when we delivered baby essentials, we feel blessed to have received so much love and support from our customers.

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