P
Customer Care Executive
2 weeks ago
Protalk Solutions
Chennai, Tamil Nadu
Full Time
0 Applicants
Job Key Highlights
Salary
₹17,000 - ₹22,000
Experience
Freshers / Any
Work Mode
WFO
Openings
90 Vacancy
Qualification
Diploma (12th)
Shift
Day
Job Description
Handle customer calls related to the collection process.
- Communicate professionally with customers regarding pending payments and payment commitments.
- Follow up with customers through calls and maintain proper call records.
- Explain payment-related information clearly and resolve basic customer queries.
- Achieve assigned daily/monthly collection and calling targets.
- Maintain quality, productivity and compliance standards.
- Escalate complex customer issues to the appropriate team.
- Follow company policies, process guidelines and call-handling standards.
- Communicate professionally with customers regarding pending payments and payment commitments.
- Follow up with customers through calls and maintain proper call records.
- Explain payment-related information clearly and resolve basic customer queries.
- Achieve assigned daily/monthly collection and calling targets.
- Maintain quality, productivity and compliance standards.
- Escalate complex customer issues to the appropriate team.
- Follow company policies, process guidelines and call-handling standards.
Key Skills Required
Candidates must have excellent verbal communication skills in Kannada or Telugu.
- Basic knowledge of English/Hindi will be an added advantage.
- 12th / Graduate candidates can apply.
- Freshers and experienced candidates are eligible.
- Strong command of Kannada or Telugu is mandatory.
- Good communication and convincing skills.
- Comfortable working in a target-oriented collection process.
- Candidates with prior BPO / Telecalling / Collection / Customer Care experience will have an advantage.
Overview & Timeline
Posted Date
02 Sep, 2026
Apply Deadline
05 Oct, 2026
Role Category
Customer Support
Joining Time
Within 15 DAYS Days
Work Location Address
GREETA TOWERS, OMR, Phase-1, Industrial Estate,, Chennai, Tamil Nadu, India, 600096
About Protalk Solutions
A leading organization offering great career opportunities and professional growth.
Website:
https://protalkbiz.in/