Job Description
Customer Relationship Manager – Roles & Responsibilities
(Incentive Base Per sales - (12000 to 20000)
Lead Handling
Make outbound calls to generated leads
Attend inbound enquiry calls
Explain project / product details clearly
Customer Follow-Up
Follow up with interested customers regularly
Maintain proper call schedule and reminders
Convert enquiries into site visits / appointments
Sales Support
Share offers, pricing, location advantages
Coordinate with sales team for site visits
Update customers about new launches & schemes
Data Management
Maintain call records and customer details
Update CRM / Excel / Google Sheets daily
Track lead status: Interested / Not Interested / Call Back
Customer Relationship
Build good rapport with customers
Handle basic customer queries politely
Maintain professional calling etiquette
Target Achievement
Achieve daily call & monthly conversion targets
Report performance to team leader
Compliance & Discipline
Follow company scripts and call flow
Maintain confidentiality of customer data
Work with honesty and professionalis
Skills Required
Good communication (Tamil mandatory, English basic)
Convincing & listening skills
Basic computer knowledge
Positive attitude & patience
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Flexible schedule
Internet reimbursement
Education:
Bachelor's (Preferred)
Location:
Thanjavur, Tamil Nadu (Preferred)
Work Location: In person
(Incentive Base Per sales - (12000 to 20000)
Lead Handling
Make outbound calls to generated leads
Attend inbound enquiry calls
Explain project / product details clearly
Customer Follow-Up
Follow up with interested customers regularly
Maintain proper call schedule and reminders
Convert enquiries into site visits / appointments
Sales Support
Share offers, pricing, location advantages
Coordinate with sales team for site visits
Update customers about new launches & schemes
Data Management
Maintain call records and customer details
Update CRM / Excel / Google Sheets daily
Track lead status: Interested / Not Interested / Call Back
Customer Relationship
Build good rapport with customers
Handle basic customer queries politely
Maintain professional calling etiquette
Target Achievement
Achieve daily call & monthly conversion targets
Report performance to team leader
Compliance & Discipline
Follow company scripts and call flow
Maintain confidentiality of customer data
Work with honesty and professionalis
Skills Required
Good communication (Tamil mandatory, English basic)
Convincing & listening skills
Basic computer knowledge
Positive attitude & patience
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Flexible schedule
Internet reimbursement
Education:
Bachelor's (Preferred)
Location:
Thanjavur, Tamil Nadu (Preferred)
Work Location: In person
